If you are a coach or do personal or group consultations or programs with customers, boundaries are not only important, they are absolutely necessary. You will, at times, have to deal with difficult clients.
In this podcast I share a few difficult client stories and how I used my business and personal boundaries to handle them. As a business owner you need your own energy boundaries.
Don’t confuse your personal energy boundaries with your business boundaries, which I will call the terms and conditions in your business Let’s look at these two separately
Personal energy boundaries define your relationship with your clients. They define your personal rules of conduct and what you allow – and do not allow from your clients. Do you have trouble saying ‘no’ to outrageous client demands, or maintaining your business rules when clients object? That’s because you do not have strong personal boundaries.
Boundaries are important from both a personal and a professional perspective and you need both, personal and business boundaries.
How to set good personal boundaries
1. decide what’s important to you
2. don’t make exceptions
3. know your trigger points and be vigilant when they happen
How to set good business boundaries
1. set up your terms and conditions
2. let your customers know what they are – they must be written and visible
3. be firm in enforcing them but make exceptions on a case by case basis
Use boundaries in your business to manage your energy flows and your cash flows. They will help you maintain good relationships with your customers, protect your business, and keep your energy at a high vibe. Do you need help setting good boundaries? Register for my Energy Boundaries program and learn how you can use them in your life to empower yourself and manage your business more powerfully.